Privacy Policy

Who we are

Irish Artmart operates irishartmart.ie, an online marketplace connecting artists with people interested in discovering and purchasing original art.

Irish Artmart is the data controller for personal information where we determine how and why that information is processed through the Irish Artmart platform.

For privacy or data protection enquiries, you can contact us at [email protected].

Information we collect

The information we collect depends on how you use Irish Artmart. We only collect information that is reasonably necessary to provide, operate and protect our services.

How we use your information

We may use personal information to:

• create and manage user and artist accounts;
• operate artist storefronts and marketplace features;
• process purchases, subscriptions and commission requests;
• enable artists to fulfil customer orders;
• provide customer service and respond to enquiries;
• send important account, order or service communications;
• administer artist subscriptions and platform services;
• maintain the security and integrity of Irish Artmart;
• detect or prevent fraud, misuse and unauthorised activity;
• maintain financial, transaction and business records;
• improve the operation and usability of the platform; and
• send optional marketing communications where permitted.

Our legal basis for using personal information

Data protection law requires us to have a lawful reason for processing personal information. Depending on the circumstances, Irish Artmart may rely on the following legal bases.

Performance of a contract

We process information where it is necessary to provide a service you have requested, such as creating an account, processing an order, providing an artist subscription or operating marketplace services.

Legal obligations

We may process and retain information where necessary to comply with legal, accounting, taxation or regulatory requirements.

Legitimate interests

We may process information where reasonably necessary for the legitimate operation of Irish Artmart, including maintaining security, preventing misuse, providing customer support, improving our services and protecting our legal rights, provided those interests do not override your data protection rights.

Consent

Where required, we rely on your consent for activities such as optional cookies or certain marketing communications. You can withdraw your consent at any time.

Payments

Payments made through Irish Artmart are processed using secure third-party payment providers such as Stripe and payment services integrated with WooCommerce.

Irish Artmart does not store your full credit or debit card number on our website. Payment information required to complete a transaction is securely handled by the relevant payment provider.

Payment providers may process personal information in accordance with their own privacy policies and legal obligations.

Information shared with artists

Irish Artmart is a marketplace. When you purchase an artwork, certain information may need to be provided to the artist or seller so they can fulfil your order.

This may include your name, delivery details, order information and other information reasonably necessary to prepare, dispatch or support the purchase.

Artists receiving customer information through Irish Artmart are expected to use that information only for legitimate purposes connected with the transaction and to protect it appropriately.

Artist storefront information

Artists may choose to publish information on their Irish Artmart storefront, including their artist name, biography, location, exhibitions, contact information or other profile details.

Information deliberately added to a public artist storefront may be visible to anyone visiting Irish Artmart. Artists should therefore only publish information they are comfortable making publicly available.

Private account information is not displayed publicly unless the artist chooses to publish that information through their storefront or another public feature.

Who else may receive your information?

We do not sell or rent personal information.

We may share limited personal information with trusted service providers where this is necessary to operate Irish Artmart, including:

• payment processing providers;
• website hosting and technical service providers;
• email and communication service providers;
• security and fraud-prevention services;
• artists or sellers fulfilling customer orders;
• professional advisers such as accountants or legal advisers; and
• regulators, courts or public authorities where disclosure is legally required.

Service providers are only given access to information reasonably necessary to perform the relevant service.

International data transfers

Some technology or service providers used by Irish Artmart may process information outside Ireland or the European Economic Area (EEA).

Where personal information is transferred internationally, we take reasonable steps to ensure an appropriate legal transfer mechanism or safeguard is in place as required by applicable data protection law.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing our services, maintaining accounts, resolving disputes, preventing fraud and meeting legal obligations.

Transaction, accounting and related business records may be retained for the period required under Irish tax and accounting law, which may generally require certain business records to be kept for six years.

Other information may be deleted or anonymised when it is no longer required. Retention periods may be extended where information is required in connection with a legal claim, investigation or other legal obligation.

Cookies

Irish Artmart uses cookies and similar technologies to operate the website and, where you have given permission, for optional functions such as analytics.

You can accept, reject or change your choices for optional cookies through our cookie consent controls.

For more information, please see our Cookie Policy.

Marketing communications

Where you have subscribed to marketing or promotional communications, we may use your email address to send those communications.

You can unsubscribe at any time using the unsubscribe option provided in the communication or by contacting us.

Unsubscribing from marketing does not prevent us from sending essential service communications relating to your account, subscription, orders or transactions.

Keeping your information secure

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No internet-based service can guarantee absolute security. Users are also responsible for keeping their account password secure and should not share account credentials with other people.

Making a data protection complaint

If you have a concern about how Irish Artmart handles your personal information, please contact us first and we will try to resolve the matter.

You also have the right to make a complaint to the Irish Data Protection Commission (DPC).

Further information about your data protection rights and how to contact the DPC is available at dataprotection.ie .

Irish Artmart mobile app

Where Irish Artmart provides a mobile app, the app may display or direct users to services provided through irishartmart.ie.

Personal information processed when using Irish Artmart accounts, purchases or website services is covered by this Privacy Policy. Mobile platform or app-store providers may separately process information in accordance with their own privacy policies.

Links to other websites

Irish Artmart may contain links to websites or services operated by third parties. We are not responsible for the privacy practices of those independent websites.

We recommend reviewing the privacy information provided by a third-party service before providing personal information to it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Irish Artmart, the services we use or applicable legal requirements.

When we make material changes, we will update the date shown at the top of this page and, where appropriate, provide additional notice.

Contact us

If you have a question about this Privacy Policy, your personal information or your data protection rights, please contact:

Irish Artmart
Website: irishartmart.ie
Email: [email protected]