Return Window
You can return your purchased items within 30 days of receiving the order.
Return Conditions
To be eligible for a return, your item must:
Be in the same condition
Be in the original packaging where possible (internal packaging intact)
Return Process
To initiate a return, please email me at [email protected]. I will provide you with instructions on where to send your return.
Customers are responsible for all return shipping costs.
Please do not send your purchase to IrishArtmark.ie.
Refunds
Once I receive and inspect your returned item, I will send you an email to confirm its receipt and notify you about the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be applied within 7 business days.
Exchanges
Exchanges are not available on original artworks.
Late or Missing Refunds
If you haven't received your refund yet, first check your bank account again, then contact your credit card company or payment provider. It may take some time before your refund is officially posted.
If you've done all of this and you still have not received your refund, please contact me at [email protected]
Contact Us
If you have any questions about my return and refund policy, please contact me at [email protected]. I value your satisfaction and want to ensure that the return process is convenient and efficient for you. If you have any further questions or need assistance with your return, please don't hesitate to reach out.