Privacy Policy
GNielsen Art handles all data required to process your orders according to EU&Ireland GDPR requirements. GNielsen Art is not responsible for any/all data handling by IrishArtmart.ie.
GNielsen Art collects the following data:
Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
Via IrishArtmart.ie
How will we use your data?
Our Company collects your data so that we can:
Process your order.
How do we store your data?
GNielsenArt does not store your data after your order has been processed - IrishArtmart may store your data. Please refer to IrishArtmart.ie privacy policies.
Terms and Conditions
Each artist store on Irish Artmart is operated independently. By purchasing from a vendor, customers enter into a direct agreement with that artist.
Artists are solely responsible for:
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Product descriptions and accuracy
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Pricing and availability
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Order fulfilment and delivery
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Customer communication and support
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Any applicable taxes, duties, or fees
Irish Artmart provides the marketplace platform only and is not a party to transactions between buyers and artists.
Shipping Policy
DO YOU DELIVER INTERNATIONALLY?
I offer worldwide shipping.
All orders are shipped using Duty Paid Delivery, however please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which I have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason I will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy
PACKAGING
Where possible I endeavor to use environmentally conscious packaging options. This varies from situation to situation but includes reusing packaging and using biodegradable plastic alternatives. However from time to time there may be occasions where it is not viable for me to use plastic alternatives without compromising the safety of the artwork in transit. This is most commonly in cases where plastic pallet wrap is required in order to protect a painting during shipping. Where possible I will use a compostable alterative, but this may not always be possible in the order processing time frame. In such cases I will prioritize the safety of the artwork in transit and shipping the artwork in the required time frame. If 100% biodegradable packaging is important to you please do not hesitate to reach out to me via email at [email protected] and I will give you a full list of packaging materials which will be used in the shipping of your order.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact me by:
Email: [email protected]
Return Policy
Return Window
You can return your purchased items within 30 days of receiving the order.
Return Conditions
To be eligible for a return, your item must:
Be in the same condition
Be in the original packaging where possible (internal packaging intact)
Return Process
To initiate a return, please email me at [email protected]. I will provide you with instructions on where to send your return.
Customers are responsible for all return shipping costs.
Please do not send your purchase to IrishArtmark.ie.
Refunds
Once I receive and inspect your returned item, I will send you an email to confirm its receipt and notify you about the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be applied within 7 business days.
Exchanges
Exchanges are not available on original artworks.
Late or Missing Refunds
If you haven't received your refund yet, first check your bank account again, then contact your credit card company or payment provider. It may take some time before your refund is officially posted.
If you've done all of this and you still have not received your refund, please contact me at [email protected]
Contact Us
If you have any questions about my return and refund policy, please contact me at [email protected]. I value your satisfaction and want to ensure that the return process is convenient and efficient for you. If you have any further questions or need assistance with your return, please don't hesitate to reach out.
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