FAQ’s – Buyer

FAQ’s – Buyer

 

Buyer Questions

Are Payments Secure?

Yes , all payments are securely processed with Stripe.

What are the payment options and is the checkout safe ?

  1. We use Stripe for all payments, including all major credit cards.
  2. Yes, we do not hold any payment details on our website.

Do you ship worldwide?

The Artist is responsible for shipping their work , please contact the vendor to confirm shipping destinations.

The Artist vendor  is responsible for setting their shipping rates. The buyer is responsible for paying all taxes & shipping incurred from using this website, buyers or international customers are responsible for paying any applicable customs fees, taxes, or duties in their respective countries.

How can I request a refund?

Please contact the Artist vendor.

Do you offer gift-vouchers?

Please contact the Artist Vendor

How can I use a coupon code?

Only if the Artist has offered a coupon via their Irish Art Mart store

Do I need to become a member or create an account to buy art works ?

No, you can add to basket and checkout.