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How to as an Artist

Adding your Art for sale

From your dashboard select the “Add Art” ( or Add Product ) button, fill in the details for the new piece.

From the form select the Add featured image section (this is required and is the main image for your art for sale) , from the pop up screen select the image from your media library or upload an image. Images to the gallery is an option for that piece and is not a required option.

When uploading images the featured image must be set first for the piece and then you can add up to two additional images to the piece’s gallery. Please not that only the format jpg or png image files will be accepted and a max filesize of 5mb.

You also need to make sure the inventory is enabled and set to 1, and also the dimensions and weight are set, these tabs can be found at the bottom of the form.

Tags and categories fields are also required.

Once done click “save art” ( or save Art ) once and let the page refresh itself.

Please note that if the inventory , dimensions are not filled in, the piece and information will not be saved.

Make an Offer – Quick Start Guide

Make an Offer lets buyers submit price offers on selected artworks. You stay fully in control: you choose where it’s enabled, review offers, and decide whether to accept or reject them.
  • Go to Vendor Dashboard → Products.
  • Add or edit a product.
  • Tick Enable Make an Offer.
  • (Optional) Set a Minimum Offer.
  • Save the product.
  • Buyers will now see a “Make an Offer” button on that artwork.
  • Go to Vendor Dashboard → Offers to see:
  • Offer amount
  • Buyer details
  • Buyer message
  • Internal notes
  • Offer status
  • Actions (Accept / Send Checkout Link / Reject)

Accept & Send Checkout Link (recommended)

  • Creates a one-time discount coupon for the buyer.
  • Sends the buyer a step-by-step email with:
  • A link to the artwork
  • Their personal coupon code
  • Buyer then checks out normally with full name, address & shipping.
  • Shipping is calculated using your Shipping settings.

Accept (no checkout link)

  • Updates the status to Accepted.
  • Sends a simple acceptance email (no coupon).

Click Reject to send a polite decline email to the buyer.

Use internal notes on each offer to keep reminders or track buyer interest. These are private to you.

You receive an email for every new offer.
The buyer receives updates when their offer is accepted or rejected.

You now have a quick overview of how Make an Offer works.
If you ever need help, contact Irish Artmart Support.

Gift Vouchers - Quick Start Guide

Gift Vouchers allow buyers to purchase a digital voucher that can only be spent in your own Irish Artmart store. Each voucher is automatically generated, emailed to the recipient, and tracked inside your Vendor Dashboard.

  • Log in to your Artist Dashboard.

  • In the menu, click Gift Vouchers.
    You will see:

    • Your existing vouchers

    • Options to create new vouchers

    • Issued vouchers (codes that buyers have already purchased)

  • Go to Gift Vouchers → Create New Gift Voucher.

  • Fill in the voucher details:

    • Voucher Name (e.g., “€50 Gift Voucher”, “Art Gift Card”)

    • Description (optional)

    • Base Amount – minimum voucher value

    • Optional Amounts – add additional values separated by commas
      (Example: 20,30,40,50)

    • Expiry Date (optional)

    • Voucher Image (optional)

  • Click Create Voucher.

Your voucher is now active and available for buyers to purchase on your store page.

In Gift Vouchers:

  • Click Edit to update the name, amounts, description, or image.

  • Click Deactivate to pause sales without deleting the voucher.

  • Click Delete to remove it permanently.

How Buyers Receive Vouchers

Once a buyer completes their purchase:

  • A unique voucher code is automatically created.

  • The gift voucher email is sent directly to the recipient.

  • You can view all issued codes in Issued Vouchers within your dashboard.

  • Each voucher can only be used in your store.

  • Buyers enter their code at checkout.

  • The system automatically deducts the voucher amount from their order total.

  • You still receive full payment for any remaining balance.

  • Irish Artmart does not charge commission on the sale of Gift Vouchers.

  • Commission only applies when the voucher is redeemed on a paid order containing your artwork.

  • Add a nice featured image to your voucher for a professional look.

  • Offer multiple price options (e.g., €20, €50, €100) to increase sales.

  • Promote your voucher link on Instagram and your website.

COA Generator Guide (Certificate of Authenticity)

  • A Certificate of Authenticity (COA) is a document you can include with your artwork to confirm it’s an authentic piece created by you. It’s especially useful for originals, limited editions, and collector sales.

  • The COA Generator is available to eligible vendor memberships on Irish Artmart.
    If you do not see the COA option, or you see a locked message, your plan may not include it.

1) Go to your Vendor Dashboard

  1. Log in to your Irish Artmart account.

  2. Open your Vendor Dashboard.

2) Open the COA page

  1. In the dashboard menu, click COA.
    (If your dashboard has many tabs, COA may appear under the ☰ menu on the right.)

3) Fill in your artwork details

Complete the COA form with as much information as possible:

  • Artist name (pre-filled from your account)

  • Artwork title

  • Medium (e.g., Oil on Canvas, Acrylic, Watercolour, Mixed Media)

  • Dimensions (e.g., 40 × 30 cm)

  • Year

  • Edition (optional — e.g., 3/25, 1/10, or “Original”)

  • Buyer/Collector name (optional)

  • Order ID (optional — if the artwork was sold through Irish Artmart)

  • Notes (optional — series name, provenance details, special materials, etc.)

4) Generate the certificate

Click Generate COA.
You’ll see a message confirming the COA is generated, and the certificate will appear on the page.

5) Print or Save as PDF

  1. Click Print / Save as PDF

  2. In the print window:

    • Choose Save as PDF (recommended)

    • Paper size: A4

    • Layout: Portrait

  3. Save the PDF to your device.

  • Always double-check spelling (title, edition number, dimensions).

  • For limited editions, keep your edition format consistent (e.g., 3/25).

  • Use Notes for provenance details (e.g., “Part of the ‘Atlantic Light’ series”).

  • Save your COA PDF using a clear file name:

    • COA_ArtworkTitle_Year.pdf

    • Example: COA_LastLightOnTheWater_2026.pdf

I don’t see the COA tab

  • Check the ☰ menu on the far right of the dashboard tabs.

  • If it’s still missing, your plan may not include COA access.

I see a locked message

  • Your current membership may not include the COA Generator.

  • You can upgrade your membership to unlock premium features.

Nothing happens when I click Generate COA

  • Refresh the page and try again.

  • If the issue continues, contact support and include a screenshot.

Add Your Store Settings and Branding

  • In the dashboard menu, click Settings.

  • Under Settings, you’ll usually see several sub-tabs. Look for:

    • Store (or Store Settings)

    • Branding, Design, or Store Banner (names can vary).

  • Click Store to edit your main store details.

On the Store tab, fill in the main information:

  • Store Name

    • Enter the name you want customers to see (this is your shop name on the marketplace).

  • Store Slug / URL (if available)

    • This is the custom part of your store link (for example: /artist/your-name).

    • Choose something short and recognisable (usually your name or brand).

  • Store Description / Biography

    • Add a short description about you and your art.

    • Mention your style, medium, themes, and anything that helps buyers connect with your work.

  • Contact Email / Phone (if options are shown)

    • Make sure your email is correct so buyers and the marketplace can contact you.

    • Add phone only if you’re comfortable and if the marketplace uses it.

  • Address / Location

    • Add your address or at least your city/county so buyers know where you are based.

    • This is often used for shipping and tax purposes.

  • Scroll down and click Save or Save Changes.

Now add your visual branding so your store looks professional:

Upload Store Logo

  • In Settings, look for a tab or section  Branding.

  • Find the field for Store Logo or Store Icon.

  • Click Upload / Select Image.

  • Choose your logo from your computer (PNG or JPG, square format works best).

  • Click Use this image / Select.

  • Save your changes.

 

Tip:
Use a clear, simple logo that still looks good at a small size.

Add Your Social

  • In Settings, select Social.

  • Add the details for your:

    • Instagram

    • Facebook

    • X / Twitter

    • Website

    • Other platforms

  • Save changes.

These will usually appear as icons on your store page.

Add Your Payment Details

By automatic payment via Stripe. Under settings > payments, in your vendor dashboard you can connect to your Stripe account and any payments will be made automatically.

You can create your Stripe account by visiting Stripe.com

Configure Store Policies (Shipping, Refunds, Terms)

In Settings, look for tab:

    • Policies

  • Add details such as:

    • How long it takes you to ship an order (e.g. 3–5 working days).

    • Whether you accept returns or refunds, and under what conditions.

    • Any special notes about custom or made-to-order work.

  • Save changes.

This helps avoid confusion and gives buyers confidence.

Feel free to use them on your store or edit as required.

Shipping Policy

Items shipped domestically typically take 1-7 business days to arrive (for larger items, allow up to 14 business days).

Items shipped internationally take longer depending on their destination (send me a message for specific country shipping estimates).

You will receive shipping notification and the tracking number for your package via email.

International customers are responsible for paying any applicable customs fees, taxes, or duties in their respective countries.

Return Policy

I do not accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.

You can add these via your dashboard by selecting Settings Tab and then Policies Tab.

Add a store coupon

  • From your dashboard select the “Coupons” , fill in the details for the coupon.
  • Once done click “Save Coupon” .

Shipping

  • There is a site-wide shipping flat rate set of National €25 and International €50, however these might not be correct for your own Irish Artmart store. 
  • Set your own shipping values from your dashboard under the ‘Settings’ tab  ‘Shipping’. You have a choice of two options ‘Flat Rate’ or ‘Table Rate Shipping’.

Two-Factor Authentication

Two-Factor Authentication is available on Irish Artmart. Please visit your ” My Account ” page to enable 2FA.

Two-Factor Authentication adds an extra layer of security to your account by requiring a secondary verification step in addition to your password.

I am not showing up in Search - Why ?

The search box is for Art not Artists and results are based on tags, titles, categories etc.

For Artist search you would need to go to this page Artists.

However, if you want your work to show in the main search box. All you have to do is tag your works with your Artist name once done when you enter the Artist name in the text box your work will show in search the results.

What is a Tag ?

A tag is a keyword or phrase that helps describe your artwork and makes it easier for people to find it when they’re searching on the Irish Artmart website. For example, if you upload a painting of a sunset, you might use tags like sunset, landscape, nature, orange, evening. These words act like search helpers – when a customer types any of those into the search bar, your artwork is more likely to appear in the results.

Why should you tag your art?

Tagging helps your work reach the right audience. The more relevant tags you use, the more chances your art has of being seen by people who are interested in that particular style, subject, or colour theme.

** We also recommend adding your artist name as a tag on each of your artworks. This helps users find all of your work more easily when they search for you by name on Irish Artmart.**

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