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How to as an Artist

Social media - Quick Guide

Why You Should Add Your Irish Artmart Store to Your Social Media Profiles

People already love your work on Instagram, Facebook, or X — adding your Irish Artmart store link makes it easy for them to go from liking to buying in one click. No chasing, no DMs needed.

Instead of linking individual posts or juggling multiple platforms, your Irish Artmart store acts as a central hub:

  • All your available artworks

  • Prices, sizes, and details

  • Secure checkout

  • Make an Offer (if enabled)

Perfect for anyone discovering you for the first time.

A store link in your bio signals that you’re a serious, active artist, not just posting casually. Collectors feel more confident buying when they land on a clean, dedicated artist storefront.

Your social posts work around the clock — and so does your store. Even if you’re offline, visitors can browse, save, and purchase your work directly.

When followers can see what’s available (and what’s sold), you spend less time replying to repetitive questions and more time creating.

Irish Artmart is built specifically for art and collectors — no distractions, no competing ads, just your work presented properly.

Each reel, post, or story becomes a pathway to your store. Add:

  • “Shop my work via the link in bio”

  • “Available now on Irish Artmart”

  • “View full collection via my profile link”

Small change, big impact.

Add your Irish Artmart store link to:

  • Instagram bio

  • Facebook page & profile

  • X / Bluesky bio

  • Linktree or similar bio tools

  • Email signature

Your art deserves to be easy to find — and easy to buy.

Adding your Art for sale

From your dashboard select the “Add Art” ( or Add Product ) button, fill in the details for the new piece.

From the form select the Add featured image section (this is required and is the main image for your art for sale) , from the pop up screen select the image from your media library or upload an image. Images to the gallery is an option for that piece and is not a required option.

When uploading images the featured image must be set first for the piece and then you can add up to two additional images to the piece’s gallery. Please not that only the format jpg or png image files will be accepted and a max filesize of 5mb.

You also need to make sure the inventory is enabled and set to 1, and also the dimensions and weight are set, these tabs can be found at the bottom of the form.

Tags and categories fields are also required.

Once done click “save art” ( or save Art ) once and let the page refresh itself.

Please note that if the inventory , dimensions are not filled in, the piece and information will not be saved.

Make an Offer – Quick Start Guide

Make an Offer lets buyers submit price offers on selected artworks. You stay fully in control: you choose where it’s enabled, review offers, and decide whether to accept or reject them.
  • Go to Vendor Dashboard → Products.
  • Add or edit a product.
  • Tick Enable Make an Offer.
  • (Optional) Set a Minimum Offer.
  • Save the product.
  • Buyers will now see a “Make an Offer” button on that artwork.
  • Go to Vendor Dashboard → Offers to see:
  • Offer amount
  • Buyer details
  • Buyer message
  • Internal notes
  • Offer status
  • Actions (Accept / Send Checkout Link / Reject)

Accept & Send Checkout Link (recommended)

  • Creates a one-time discount coupon for the buyer.
  • Sends the buyer a step-by-step email with:
  • A link to the artwork
  • Their personal coupon code
  • Buyer then checks out normally with full name, address & shipping.
  • Shipping is calculated using your Shipping settings.

Accept (no checkout link)

  • Updates the status to Accepted.
  • Sends a simple acceptance email (no coupon).

Click Reject to send a polite decline email to the buyer.

Use internal notes on each offer to keep reminders or track buyer interest. These are private to you.

You receive an email for every new offer.
The buyer receives updates when their offer is accepted or rejected.

You now have a quick overview of how Make an Offer works.
If you ever need help, contact Irish Artmart Support.

Gift Vouchers - Quick Start Guide

Gift Vouchers allow buyers to purchase a digital voucher that can only be spent in your own Irish Artmart store. Each voucher is automatically generated, emailed to the recipient, and tracked inside your Vendor Dashboard.

  • Log in to your Artist Dashboard.

  • In the menu, click Gift Vouchers.
    You will see:

    • Your existing vouchers

    • Options to create new vouchers

    • Issued vouchers (codes that buyers have already purchased)

  • Go to Gift Vouchers → Create New Gift Voucher.

  • Fill in the voucher details:

    • Voucher Name (e.g., “€50 Gift Voucher”, “Art Gift Card”)

    • Description (optional)

    • Base Amount – minimum voucher value

    • Optional Amounts – add additional values separated by commas
      (Example: 20,30,40,50)

    • Expiry Date (optional)

    • Voucher Image (optional)

  • Click Create Voucher.

Your voucher is now active and available for buyers to purchase on your store page.

In Gift Vouchers:

  • Click Edit to update the name, amounts, description, or image.

  • Click Deactivate to pause sales without deleting the voucher.

  • Click Delete to remove it permanently.

How Buyers Receive Vouchers

Once a buyer completes their purchase:

  • A unique voucher code is automatically created.

  • The gift voucher email is sent directly to the recipient.

  • You can view all issued codes in Issued Vouchers within your dashboard.

  • Each voucher can only be used in your store.

  • Buyers enter their code at checkout.

  • The system automatically deducts the voucher amount from their order total.

  • You still receive full payment for any remaining balance.

  • Irish Artmart does not charge commission on the sale of Gift Vouchers.

  • Commission only applies when the voucher is redeemed on a paid order containing your artwork.

  • Add a nice featured image to your voucher for a professional look.

  • Offer multiple price options (e.g., €20, €50, €100) to increase sales.

  • Promote your voucher link on Instagram and your website.

COA Generator Guide (Certificate of Authenticity)

  • A Certificate of Authenticity (COA) is a document you can include with your artwork to confirm it’s an authentic piece created by you. It’s especially useful for originals, limited editions, and collector sales.

  • The COA Generator is available to eligible vendor memberships on Irish Artmart.
    If you do not see the COA option, or you see a locked message, your plan may not include it.

1) Go to your Vendor Dashboard

  1. Log in to your Irish Artmart account.

  2. Open your Vendor Dashboard.

2) Open the COA page

  1. In the dashboard menu, click COA.
    (If your dashboard has many tabs, COA may appear under the ☰ menu on the right.)

3) Fill in your artwork details

Complete the COA form with as much information as possible:

  • Artist name (pre-filled from your account)

  • Artwork title

  • Medium (e.g., Oil on Canvas, Acrylic, Watercolour, Mixed Media)

  • Dimensions (e.g., 40 × 30 cm)

  • Year

  • Edition (optional — e.g., 3/25, 1/10, or “Original”)

  • Buyer/Collector name (optional)

  • Order ID (optional — if the artwork was sold through Irish Artmart)

  • Notes (optional — series name, provenance details, special materials, etc.)

4) Generate the certificate

Click Generate COA.
You’ll see a message confirming the COA is generated, and the certificate will appear on the page.

5) Print or Save as PDF

  1. Click Print / Save as PDF

  2. In the print window:

    • Choose Save as PDF (recommended)

    • Paper size: A4

    • Layout: Portrait

  3. Save the PDF to your device.

  • Always double-check spelling (title, edition number, dimensions).

  • For limited editions, keep your edition format consistent (e.g., 3/25).

  • Use Notes for provenance details (e.g., “Part of the ‘Atlantic Light’ series”).

  • Save your COA PDF using a clear file name:

    • COA_ArtworkTitle_Year.pdf

    • Example: COA_LastLightOnTheWater_2026.pdf

I don’t see the COA tab

  • Check the ☰ menu on the far right of the dashboard tabs.

  • If it’s still missing, your plan may not include COA access.

I see a locked message

  • Your current membership may not include the COA Generator.

  • You can upgrade your membership to unlock premium features.

Nothing happens when I click Generate COA

  • Refresh the page and try again.

  • If the issue continues, contact support and include a screenshot.

Followers - Quick Start Guide

  • Collectors can follow your store to stay connected with your work

  • Followers are notified by email when you publish new artwork

  • Helps build a repeat audience of buyers who already like your style

  • Increases visibility for new listings and limited pieces

  • Follower identities are private – you’ll only see the total count

  • Followers can unfollow at any time from their account

  • Available on selected memberships – upgrade to unlock this feature

  • Turns one-time buyers into returning collectors

  • Gives new artwork a head start with interested buyers

  • Works automatically in the background while you focus on creating

Viewing Rooms Quick Start Guide

A Viewing Room lets you create a private, shareable link containing selected artworks. It’s ideal for:

  • collectors who want to shortlist pieces

  • commissions / conversations

  • VIP previews

  • sending a curated selection after an enquiry

You can optionally add a VIP password to make the link feel exclusive.

  1. Log in to your Irish Artmart account

  2. Go to Vendor Dashboard

  3. In the menu, click Viewing Rooms (Premium Plus)

If you don’t see it: log out and back in, or refresh the page.

On the Viewing Rooms tab you’ll see a form on the left.

Step-by-step:

  1. Room title
    Example: “Abstracts for your hallway” or “Coastal series shortlist”

  2. Intro message (optional)
    This appears at the top of the viewing room for the collector.

  3. Optional VIP Password (optional)

    • Leave blank if you don’t want password protection

    • Add a password if you want a VIP/private feel

  4. Select artworks

    • Use the search field to find your artworks

    • Only your own artworks can be added

  5. Click Create room

✅ Your Viewing Room link will appear on the right under Your Viewing Rooms.

Under your room you’ll see:

  • Copy (copies the viewing room link)

  • Edit (change title, message, artworks, password)

  • Regenerate link (creates a brand-new link and disables the old one)

  • Delete (removes the room)

Best way to share

  • Paste the link into an email / Instagram DM / WhatsApp

  • If you set a password, send the password in a separate message for security

  • Click Edit

  • Update any of the following:

    • room title

    • intro message

    • artworks included

    • password (or remove it)

  • Click Update

Use this if:

  • the link has been forwarded to someone else

  • you want to “reset” access

  • you want a cleaner start for a new collector

Click Regenerate link
⚠️ Old link stops working immediately.

Use Collector Notes to keep private notes for yourself, e.g.:

  • preferences, style, colour, size

  • budget range

  • what they liked/disliked

  • delivery details or follow-up reminders

Notes are private and only visible to you.

Use Follow-Up Message to send a one-to-one follow-up email after a viewing room is shared or after a conversation.

Tip: If you used a viewing room link, include it again in your follow-up.

  • Keep rooms focused: 5–12 pieces works best

  • Use a friendly intro message (1–3 lines)

  • Use VIP passwords for serious collectors or higher-value pieces

  • Regenerate links if you want to reset access

Store Share - Quick Start Guide

  • Allows buyers to share your store directly to social media

  • Makes it easy for collectors to recommend your work to others

  • Shared links point directly to your artist store on Irish Artmart

  • Helps increase visibility beyond the marketplace

  • Encourages organic discovery through word of mouth

  • Works automatically once enabled – no setup needed

  • Available on selected memberships – upgrade to unlock this feature

  • Helps new buyers discover your work through trusted recommendations

  • Drives traffic directly to your store rather than individual artworks

  • Supports long-term growth by expanding your audience naturally

Collections - Quick Start Guide

Artist Collections let you group related artworks together into a named series.
They help you tell a story through your work and make it easier for buyers to explore multiple pieces from the same body of work.

Examples:

  • A themed series

  • A specific medium or colour palette

  • Work from a particular time period

Collections help you:

  • Present your work more professionally

  • Encourage buyers to view (and purchase) multiple artworks

  • Showcase your artistic process and themes

  • Stand out on your artist store page

Your collections appear directly on your store page, above your artworks, making them highly visible to buyers.

  1. Log in to your Artist Dashboard

  2. Click the Collections tab

  3. Enter a Collection name

  4. (Optional) Add a short description

  5. Click Create

Your collection will now appear on your store page.

ℹ️ The number of collections you can create depends on your membership plan.

  1. Go to My Store → Edit Artwork

  2. Scroll to the Collection field

  3. Select the collection you want to assign the artwork to

  4. Click Save Changes

The artwork will now appear inside that collection on your store.

  • On your artist store page, displayed above your artworks

  • On individual artwork pages (if collection badges are enabled)

  • On a dedicated collection page showing all artworks in that series

Buyers can easily browse an entire collection in one place.

Yes.
You can:

  • Edit a collection name or description

  • Remove artworks from a collection

  • Delete a collection at any time from the Collections tab

Deleting a collection does not delete your artworks.

Commission Requests - Quick Start Guide

  1. Log in to your Vendor Dashboard

  2. Click Commission Requests in the menu

  3. You’ll see all new and past requests in one place

Each request shows:

  • Buyer details

  • Size, medium, budget, and deadline

  • Notes from the buyer

  • Current request status

✔ Accept

  • Accept the commission as requested

  • Optionally tick Request deposit

  • When accepted, the buyer is notified by email

If you request a deposit:

  • Irish Artmart generates a secure payment link

  • The buyer pays the deposit through checkout

  • You’ll be notified once payment is received

❌ Decline

  • Politely declines the request

  • The buyer is notified automatically

  • No further action is required

🗑 Delete

  • Removes the request from your dashboard

  • Use this for spam or duplicate requests

  • Deposits are optional (percentage set by Irish Artmart)

  • Payments are handled entirely through Irish Artmart

  • A small platform fee may apply (shown automatically)

  • Buyers can pay without an account using a secure link

Resending a deposit link

If a buyer hasn’t paid yet:

  • Click Resend deposit link

  • A new payment email is sent instantly

  • Expired links are refreshed automatically

  • Deposit payment links expire automatically after 7 days

  • If a link expires, simply resend it — no need to recreate the request

You’ll receive email notifications when:

  • A new commission request is submitted

  • A buyer completes a deposit payment

Buyers receive emails when:

  • You accept or decline a request

  • A deposit payment link is issued or resent

  • Only accept commissions you’re confident you can deliver

  • Use the Notes section to clarify expectations early

  • Deposits help protect your time and commitment

  • Keep all communication and payments on Irish Artmart for your protection

If you have questions about commission requests or payments, contact Irish Artmart Support via your dashboard.

Featured Artist – Quick Start Guide

The Featured Artist section highlights a rotating selection of Premium artists on the Irish Artmart homepage.
Being featured helps increase visibility, attract collectors, and drive more traffic to your store — all managed automatically.

 

Featured Artists are selected monthly from eligible Premium and Premium Plus stores and displayed prominently on the homepage. Selection rotates automatically, ensuring fair exposure across the Premium artist community.

Featured Artist placements are available to artists on Premium and Premium Plus plans. Your subscription must be active, your store visible, and at least one published artwork is recommended for best presentation.

Featured Artists are chosen automatically each month from eligible Premium stores. The selection rotates to ensure equal opportunity and consistent exposure across the platform.

Make sure your store banner and logo are uploaded, your store name is set correctly in Store Settings, and your artwork images and descriptions are clear and up to date.

No application is required. Featured Artists are selected automatically from eligible Premium stores.

The Featured Artist section updates monthly, showcasing a new selection of Premium artists.

Featured Artist placements are available to Premium and Premium Plus stores — view our subscription options to see what’s included.

Interview with the Artist – Quick Guide

  • Submit your artist interview to be featured on Irish Artmart

  • Share your creative journey, inspiration, and artistic process

  • Helps buyers connect with you beyond the artwork

  • Approved interviews are featured and shared across Irish Artmart channels

  • Increases trust, visibility, and engagement with collectors

Complete the interview questions here:
https://irishartmart.ie/interview-with-the-artist/

  • Adds personality and story to your artist profile

  • Helps collectors understand the meaning behind your work

  • Supports promotion of your store and artwork

Add Your Store Settings and Branding

  • In the dashboard menu, click Settings.

  • Under Settings, you’ll usually see several sub-tabs. Look for:

    • Store (or Store Settings)

    • Branding, Design, or Store Banner (names can vary).

  • Click Store to edit your main store details.

On the Store tab, fill in the main information:

  • Store Name

    • Enter the name you want customers to see (this is your shop name on the marketplace).

  • Store Slug / URL (if available)

    • This is the custom part of your store link (for example: /artist/your-name).

    • Choose something short and recognisable (usually your name or brand).

  • Store Description / Biography

    • Add a short description about you and your art.

    • Mention your style, medium, themes, and anything that helps buyers connect with your work.

  • Contact Email / Phone (if options are shown)

    • Make sure your email is correct so buyers and the marketplace can contact you.

    • Add phone only if you’re comfortable and if the marketplace uses it.

  • Address / Location

    • Add your address or at least your city/county so buyers know where you are based.

    • This is often used for shipping and tax purposes.

  • Scroll down and click Save or Save Changes.

Now add your visual branding so your store looks professional:

Upload Store Logo

  • In Settings, look for a tab or section  Branding.

  • Find the field for Store Logo or Store Icon.

  • Click Upload / Select Image.

  • Choose your logo from your computer (PNG or JPG, square format works best).

  • Click Use this image / Select.

  • Save your changes.

 

Tip:
Use a clear, simple logo that still looks good at a small size.

Add Your Social

  • In Settings, select Social.

  • Add the details for your:

    • Instagram

    • Facebook

    • X / Twitter

    • Website

    • Other platforms

  • Save changes.

These will usually appear as icons on your store page.

Add Your Payment Details

By automatic payment via Stripe. Under settings > payments, in your vendor dashboard you can connect to your Stripe account and any payments will be made automatically.

You can create your Stripe account by visiting Stripe.com

Configure Store Policies (Shipping, Refunds, Terms)

In Settings, look for tab:

    • Policies

  • Add details such as:

    • How long it takes you to ship an order (e.g. 3–5 working days).

    • Whether you accept returns or refunds, and under what conditions.

    • Any special notes about custom or made-to-order work.

  • Save changes.

This helps avoid confusion and gives buyers confidence.

Feel free to use them on your store or edit as required.

Shipping Policy

Items shipped domestically typically take 1-7 business days to arrive (for larger items, allow up to 14 business days).

Items shipped internationally take longer depending on their destination (send me a message for specific country shipping estimates).

You will receive shipping notification and the tracking number for your package via email.

International customers are responsible for paying any applicable customs fees, taxes, or duties in their respective countries.

Return Policy

I do not accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.

You can add these via your dashboard by selecting Settings Tab and then Policies Tab.

Add a store coupon

  • From your dashboard select the “Coupons” , fill in the details for the coupon.
  • Once done click “Save Coupon” .

Shipping

  • There is a site-wide shipping flat rate set of National €25 and International €50, however these might not be correct for your own Irish Artmart store. 
  • Set your own shipping values from your dashboard under the ‘Settings’ tab  ‘Shipping’. You have a choice of two options ‘Flat Rate’ or ‘Table Rate Shipping’.

Two-Factor Authentication

Two-Factor Authentication is available on Irish Artmart. Please visit your ” My Account ” page to enable 2FA.

Two-Factor Authentication adds an extra layer of security to your account by requiring a secondary verification step in addition to your password.

I am not showing up in Search - Why ?

The search box is for Art not Artists and results are based on tags, titles, categories etc.

For Artist search you would need to go to this page Artists.

However, if you want your work to show in the main search box. All you have to do is tag your works with your Artist name once done when you enter the Artist name in the text box your work will show in search the results.

What is a Tag ?

A tag is a keyword or phrase that helps describe your artwork and makes it easier for people to find it when they’re searching on the Irish Artmart website. For example, if you upload a painting of a sunset, you might use tags like sunset, landscape, nature, orange, evening. These words act like search helpers – when a customer types any of those into the search bar, your artwork is more likely to appear in the results.

Why should you tag your art?

Tagging helps your work reach the right audience. The more relevant tags you use, the more chances your art has of being seen by people who are interested in that particular style, subject, or colour theme.

** We also recommend adding your artist name as a tag on each of your artworks. This helps users find all of your work more easily when they search for you by name on Irish Artmart.**

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