Adding your Art for sale
- From your dashboard select the “Add Art” ( or Add Product ) button, fill in the details for the new piece.
- From the form select the Add featured image section (this is required and is the main image for your art for sale) , from the pop up screen select the image from your media library or upload an image. Images to the gallery is an option for that piece and is not a required option.
- When uploading images the featured image must be set first for the piece and then you can add up to two additional images to the piece’s gallery. Please not that only the format jpg or png image files will be accepted and a max filesize of 5mb.
- You also need to make sure the inventory is enabled and set to 1, and also the dimensions and weight are set, these tabs can be found at the bottom of the form.
- Tags and categories fields are also required.
- Once done click “save art” ( or save Art ) once and let the page refresh itself.
* Please note that if the inventory , dimensions are not filled in, the piece and information will not be saved.
Make an Offer – Quick Start Guide
Make an Offer lets buyers submit price offers on selected artworks. You stay fully in control: you choose where it’s enabled, review offers, and decide whether to accept or reject them.
1. Enable Make an Offer on an Artwork
Go to Vendor Dashboard → Products.
Add or edit a product.
Tick Enable Make an Offer.
(Optional) Set a Minimum Offer.
Save the product.
Buyers will now see a “Make an Offer” button on that artwork.
2. View & Manage Offers
Go to Vendor Dashboard → Offers to see:
Offer amount
Buyer details
Buyer message
Internal notes
Offer status
Actions (Accept / Send Checkout Link / Reject)
3. Accepting an Offer
Accept & Send Checkout Link (recommended)
Creates a one-time discount coupon for the buyer.
Sends the buyer a step-by-step email with:
A link to the artwork
Their personal coupon code
Buyer then checks out normally with full name, address & shipping.
Shipping is calculated using your WC Vendors Pro Shipping settings.
Accept (no checkout link)
Updates the status to Accepted.
Sends a simple acceptance email (no coupon).
Useful if you handle payment off-platform.
4. Rejecting an Offer
Click Reject to send a polite decline email to the buyer.
5. Internal Notes
Use internal notes on each offer to keep reminders or track buyer interest. These are private to you.
6. Notifications
You receive an email for every new offer.
The buyer receives updates when their offer is accepted or rejected.
Done!
You now have a quick overview of how Make an Offer works.
If you ever need help, contact Irish Artmart Support.
Add Your Store Settings and Branding
Go to Store Settings
In the dashboard menu, click Settings.
Under Settings, you’ll usually see several sub-tabs. Look for:
Store (or Store Settings)
Branding, Design, or Store Banner (names can vary).
Click Store to edit your main store details.
Add / Edit Basic Store Details
On the Store tab, fill in the main information:
Store Name
Enter the name you want customers to see (this is your shop name on the marketplace).
Store Slug / URL (if available)
This is the custom part of your store link (for example:
/artist/your-name).Choose something short and recognisable (usually your name or brand).
Store Description / Biography
Add a short description about you and your art.
Mention your style, medium, themes, and anything that helps buyers connect with your work.
Contact Email / Phone (if options are shown)
Make sure your email is correct so buyers and the marketplace can contact you.
Add phone only if you’re comfortable and if the marketplace uses it.
Address / Location
Add your address or at least your city/county so buyers know where you are based.
This is often used for shipping and tax purposes.
Scroll down and click Save or Save Changes.
Add Store Branding (Logo, Banner)
Now add your visual branding so your store looks professional:
a) Upload Store Logo
In Settings, look for a tab or section Branding.
Find the field for Store Logo or Store Icon.
Click Upload / Select Image.
Choose your logo from your computer (PNG or JPG, square format works best).
Click Use this image / Select.
Save your changes.
Tip:
Use a clear, simple logo that still looks good at a small size.
Add Your Social
In Settings, select Social.
Add the details for your:
Instagram
Facebook
X / Twitter
Website
Other platforms
Save changes.
These will usually appear as icons on your store page.
Add Your Payment Details
By automatic payment via Stripe. Under settings > payments, in your vendor dashboard you can connect to your Stripe account and any payments will be made automatically.
You can create your Stripe account by visiting Stripe.com
Suggested policies for your store
Configure Store Policies (Shipping, Refunds, Terms)
In Settings, look for tab:
Policies
Add details such as:
How long it takes you to ship an order (e.g. 3–5 working days).
Whether you accept returns or refunds, and under what conditions.
Any special notes about custom or made-to-order work.
Save changes.
This helps avoid confusion and gives buyers confidence.
Feel free to use them on your store or edit as required.
Shipping Policy
Items shipped domestically typically take 1-7 business days to arrive (for larger items, allow up to 14 business days).
Items shipped internationally take longer depending on their destination (send me a message for specific country shipping estimates).
You will receive shipping notification and the tracking number for your package via email.
International customers are responsible for paying any applicable customs fees, taxes, or duties in their respective countries.
Return Policy
I do not accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
You can add these via your dashboard by selecting Settings Tab and then Policies Tab.
Add a store coupon
- From your dashboard select the “Coupons” , fill in the details for the coupon.
- Once done click “Save Coupon” .
Shipping
There is a site-wide shipping flat rate set of National €25 and International €50, however these might not be correct for your own Irish Artmart store.
Please remember to set your own shipping values from your dashboard under the ‘Settings’ tab ‘Shipping’. You have a choice of two options ‘Flat Rate’ or ‘Table Rate Shipping’.
Two-Factor Authentication
Two-Factor Authentication is available on Irish Artmart. Please visit your ” My Account ” page to enable 2FA.
Two-Factor Authentication adds an extra layer of security to your account by requiring a secondary verification step in addition to your password.
I am not showing up in Search - Why ?
The search box is for Art not Artists and results are based on tags, titles, categories etc.
For Artist search you would need to go to this page Artists.
However, if you want your work to show in the main search box. All you have to do is tag your works with your Artist name once done when you enter the Artist name in the text box your work will show in search the results.
What is a Tag ?
A tag is a keyword or phrase that helps describe your artwork and makes it easier for people to find it when they’re searching on the Irish Artmart website.
For example, if you upload a painting of a sunset, you might use tags like sunset, landscape, nature, orange, evening. These words act like search helpers – when a customer types any of those into the search bar, your artwork is more likely to appear in the results.
Why should you tag your art?
Tagging helps your work reach the right audience. The more relevant tags you use, the more chances your art has of being seen by people who are interested in that particular style, subject, or colour theme.
** We also recommend adding your artist name as a tag on each of your artworks. This helps users find all of your work more easily when they search for you by name on Irish Artmart.**